Shipping Policy

Thank you for visiting and shopping at Enigma Promotions the leading branded corporate gifts, and clothing supplier, importer, and manufacturer in South Africa. The following are terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipping processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method

Estimated Delivery Time

Shipment Cost

Standard

3-5 business days

Free for all orders above R700

Economy

3-5 business days

R130

Overnight

1-2 business days

R180

* Overnight delivery for outlying areas will be delayed by one day.

Shipping confirmation & order tracking

You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

International Shipping Policy

Shipping processing time

All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Please kindly request quote for international shipping.

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